Privacy Policy

Effective Date: 16/02/26

At Pop Up Party UK LTD, we are committed to protecting your privacy and handling your personal data with care, transparency and integrity.

1. What Information We Collect

When you enquire or book with us, we may collect:

• Your name
• Email address
• Phone number
• Wedding date and venue
• Bank details (for damage deposit returns only)

We only collect information that is necessary to provide our services to you.

2. How We Use Your Information

We use your information to:

• Respond to enquiries
• Confirm availability and bookings
• Provide and manage our services
• Process payments and return damage deposits
• Communicate important information about your wedding booking

We do not sell, rent or share your personal data with third parties for marketing purposes.

3. Lawful Basis for Processing

We process your data under:

• Contractual necessity (to fulfil your booking)
• Legitimate interest (responding to enquiries)

4. How Your Data Is Stored

Your information is stored securely using password-protected systems.

Bank details provided for damage deposit returns are used solely for that purpose and are deleted once the deposit has been returned.

5. Data Retention

• Enquiry data not resulting in a booking is retained for up to 12 months.
• Booking records may be retained for up to 6 years for accounting and legal purposes.
• Bank details are deleted once the damage deposit has been returned.

6. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Restrict how your data is used
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at: [email protected]

7. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:
Pop Up Party UK LTD
[email protected]